Principles of paid support for Tracardi users

Tracardi is an open source software that you can use for free if you install it yourself. It’s a powerful tool that allows you to create and manage customer journeys using a visual interface. With Tracardi, you can easily create custom paths for your customers to follow, based on their behavior, preferences, and other data points. This can help you provide a personalized experience for your customers, which can lead to increased engagement, loyalty, and sales.

Supported Installation

However, we understand that not everyone has the time, resources, or expertise to install and configure Tracardi on their own. That’s why we offer paid support to help you get started. Our support services include help with installation, configuration, and troubleshooting. We can help you set up Tracardi on your own server or in the cloud.

For users who don’t want to deal with the hassle of installing and configuring Tracardi, we offer a paid support service. Our support team can help you set up Tracardi on a Kubernetes cluster in Digital Ocean for a one-time fee of $100. We’ll handle all the technical details, so you can focus on using Tracardi to create amazing customer journeys.

But that’s not all. We also offer ongoing support for users who need help with upgrading, configuring, or troubleshooting Tracardi. Our priority support services are available to users who sponsor us with a minimum of $100 per month. This includes help with introducing new features to the system, as well as priority support for resolving any issues that arise.

How does it work?

Priority will be given to sponsor’s requests for new plugins. Therefore, in addition to the usual support in setting up and using the Tracardi, you get the opportunity to influence the functions of the system. If you are missing a feature, we will give high priority to it in the development process.

Commercial version

And for users who need even more features and capabilities, we offer Tracardi Commercial. This is a version of the system with increased performance, additional plugins, and premium services like scheduler, queue handling, and live segmentation. With Tracardi Commercial, you can build commercial services for your company. If you are interested in commercial Tracardi license please contact us.

We believe that Tracardi can be a game-changer for businesses of all sizes. Whether you’re a small startup or a large enterprise, Tracardi can help you create a better customer experience, drive engagement, and increase revenue. With our support services and Tracardi Commercial, you can get the most out of this powerful tool and take your business to the next level.

See comparison between open-source version and commercial version


In addition to offering support services and Tracardi Commercial, we are also looking for business partnerships with digital marketing agencies that want to extend their services and tools. We believe that Tracardi can be a valuable addition to any digital marketing toolkit, and we’re eager to work with partners who share our vision.

If you’re a digital marketing agency and you’re interested in reselling Tracardi to your clients, please get in touch with us. We offer attractive reseller packages that can help you increase your revenue and provide more value to your clients. We’ll work closely with you to provide the support and resources you need to succeed.

At Tracardi, we’re committed to building strong partnerships with businesses and organizations that share our mission to provide the best possible customer experience. We believe that by working together, we can achieve great things and help businesses of all sizes succeed in today’s competitive landscape. So if you’re interested in partnering with us, please don’t hesitate to reach out. We’d love to hear from you.