OPEN SOURCE Customer Data and Engagement PLATFORM
Automate your
Customer Journey
Welcome to a new age of customer experience management. We build an open-source customer data platform to help you engage your customers and build your sales through automated digital experiences.
Engage
Engage Your Customers
Enhance your customer journeys with automated responses. Predict your customers next move.
Enhance
Integrate External Systems
Use the social media, SaaS, AI to boost your sales. Integrate any system with your e-commerce solution.
Extend
Write No Code
You don’t have in-house developers, that’s not a problem, integrate and run TRACARDI without writing any code.
Why TRACARDI?
Find our super powers
Our powers come from flexible, open software that can be extended to meet your needs
Customer Data
Create a comprehensive customer database accessible by other systems to analyze, track, and manage customer interactions. Collect user data long before conversion.
Multiple Channels
Collect data from different channels. Open, easy to use data collector that gather data from mobile, web, IoT, and other sources.
Engage Customers
Insert micro front-ends to interact with customers. Get the information when you need it, real time.
Event based
System can fire any action based on event it receives. It can trigger marketing automation, send SMS or e-mail, etc.
Didn’t find what you need?
Let’s talk. Contact us we are happy to answer all your questions.
You can start in minutes. Install the system right now. It is Open Source Free to use.
HOW WE CAN HELP YOU?
What our clients think about us now
“
The secret to delivering a great customer experience is shifting your focus from
simply serving your customers, to engaging with them in a seamless way.
“
Questions and answers
1
Is it free product?
Yes, it’s free and will be always free. We are open-source platform with additional premium services.
2
How Tracardi works?
Tracardi is fueled by events from sources such as mobile apps, web services, CRMs, e-commerce shops, CSV files and API integrations. The software unifies all the data formats into one and orchestrates information about your customers to other systems such as AI product referral systems, or interact with the user directly via micro front-ends.
2
Can I integrate it on my legacy web shop?
Sure. Integration is as simple as pasting a JavaScript code.
want to learn more
Check our latest articles
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The holy grail of customer journey automation
The customer journey is a critical aspect of any business. From the moment a potential customer lands on a website to the point of sale, businesses must ensure that they are providing a seamless and personalized experience. One common pain point for e-commerce businesses is customers abandoning their shopping carts without completing a purchase. This […]
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Why Generative AI needs automation?
Business need a proper way to automate AI Image by wirestock on Freepik Artificial Intelligence (AI) has been a buzzword for several years now, and with good reason. AI technology is rapidly advancing, and businesses are beginning to realize the enormous potential it has for streamlining operations, improving customer experiences, and enhancing productivity. However, AI […]
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Celebrating a Bright Future for CDPs
The global customer data platform (CDP) market is expected to reach a value of $7.09 billion by 2028, with a CAGR of 25.4% from 2022 to 2028. The main drivers for CDP adoption are improving customer retention (43%), boosting revenue (42%), and reducing costs (28%). Salesforce and Oracle’s Fusion Middleware are currently holding a significant […]
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Introducing Version 0.7.4: Your Software Just Got another Upgrade!
We are thrilled to release the new version 0.7.4 of our software, packed with exciting new features and improvements! Some highlights include: Plugins for Google Analytics 4, Github, and Discord, as well as a new “if” plugin Upgrade to node v18.12.1 Caching improvements for event source configuration, event validation schema, and event tagging schema GUI […]
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7 Trends in Customer Data Platforms for the year 2023
1. Increased integration of CDPs with other technologies such as CRM systems and marketing automation platforms to provide a more holistic view of customer data and inform decision-making.2. A greater focus on data quality, including sourcing and reliability of data, as well as compliance with consent and data retention laws.3. The use of artificial intelligence […]
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Getting started with TRACARDI installation
Installation of Tracardi is quite straight forward. The easiest way to run Tracardi is to run it as a docker container. Tracardi need elasticsearch as its backend. So, first thing we will do is installation of elastic search. Please pull and run elasticsearch single node docker. You can do it with this command. Note: Running […]
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