OPEN SOURCE Customer Data and Engagement PLATFORM

Automate your
Customer Journey

Welcome to a new age of customer experience management. We build an open-source customer data platform to help you engage your customers and build your sales through automated digital experiences.

Tracardi - Automate customer journey, track anything | Product Hunt

Are you losing customers and you don’t know why?

Does it seem like the analytical data you collect is not really connected to your customers? Don’t worry, you’re not alone! The solution you need is a customer data platform (CDP).

Tracardi CDPs can help you connect the dots between customer data across different touchpoints, giving you valuable insights that you can use to improve your customers’ experiences.

By automating processes like personalized messaging and targeted marketing campaigns, you can also boost customer engagement and retention rates.

Use Tracardi to:


Engage Your Customers

Enhance your customer journeys with automated responses. Predict your customers next move.


Integrate External Systems

Use the social media, SaaS, AI to boost your sales. Integrate any system with your e-commerce solution. Orchestrate LLMs and use ChatGPT for e-commerce purposes.


Write No Code

You don’t have in-house developers, that’s not a problem, integrate and run TRACARDI without writing any code.


Find our super powers

Our powers come from flexible, open software that can be extended to meet your needs

Customer Data

Create a comprehensive customer database accessible by other systems to analyze, track, and manage customer interactions. Collect user data long before conversion.

Multiple Channels

Collect data from different channels. Open, easy to use data collector that gather data from mobile, web, IoT, and other sources.

Engage Customers

Insert micro front-ends to interact with customers. Get the information when you need it, real time.

Event based

System can fire any action based on event it receives. It can trigger marketing automation, send SMS or e-mail, etc.

Didn’t find what you need?

Let’s talk. Contact us we are happy to answer all your questions.

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You can start in minutes. Install the system right now. It is Open Source Free to use.


What our clients think about us now

The secret to delivering a great customer experience is shifting your focus from
simply serving your customers, to engaging with them in a seamless way.

Questions and answers


Is it free product?

Yes, it’s free and will be always free. We are open-source platform with additional premium services.


How Tracardi works?

Tracardi is fueled by events from sources such as mobile apps, web services, CRMs, e-commerce shops, CSV files and API integrations. The software unifies all the data formats into one and orchestrates information about your customers to other systems such as AI product referral systems, or interact with the user directly via micro front-ends.


Can I integrate it on my legacy web shop?

Sure. Integration is as simple as pasting a JavaScript code.

want to learn more

Check our latest articles

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  • Commercial vs Open Source version

    Tracardi is a powerful customer journey automation tool that offers both an open-source version for internal use and a commercial version tailored for business purposes. In this article, we will delve into the unique features provided by the commercial version, which are designed to streamline customer engagement and optimize workflows. Tracardi’s commercial version provides an […]


  • The holy grail of customer journey automation

    The customer journey is a critical aspect of any business. From the moment a potential customer lands on a website to the point of sale, businesses must ensure that they are providing a seamless and personalized experience. One common pain point for e-commerce businesses is customers abandoning their shopping carts without completing a purchase. This […]


  • Why Generative AI needs automation?

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  • Celebrating a Bright Future for CDPs

    The global customer data platform (CDP) market is expected to reach a value of $7.09 billion by 2028, with a CAGR of 25.4% from 2022 to 2028. The main drivers for CDP adoption are improving customer retention (43%), boosting revenue (42%), and reducing costs (28%). Salesforce and Oracle’s Fusion Middleware are currently holding a significant […]


  • Introducing Version 0.7.4: Your Software Just Got another Upgrade!

    We are thrilled to release the new version 0.7.4 of our software, packed with exciting new features and improvements! Some highlights include: Plugins for Google Analytics 4, Github, and Discord, as well as a new “if” plugin Upgrade to node v18.12.1 Caching improvements for event source configuration, event validation schema, and event tagging schema GUI […]


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