OPEN SOURCE Customer Data and Engagement PLATFORM

Automate your
Customer Journey

Welcome to a new age of customer experience management. We build an open-source customer data platform to help you engage your customers and build your sales through automated digital experiences.

See how Tracardi can help you.

See the video to get a grasp of Tracardi offering.

Tracardi CDPs can help you connect the dots between customer data across different touchpoints, giving you valuable insights that you can use to improve your customers’ experiences.

By automating processes like personalized messaging and targeted marketing campaigns, you can also boost customer engagement and retention rates.


Use Tracardi to:


Engage

Engage Your Customers

Enhance your customer journeys with automated responses. Predict your customers next move.

Enhance

Integrate External Systems

Use the social media, SaaS, AI to boost your sales. Integrate any system with your e-commerce solution. Orchestrate LLMs and use ChatGPT for e-commerce purposes.

Extend

Write No Code

You don’t have in-house developers, that’s not a problem, integrate and run TRACARDI without writing any code.

Why TRACARDI?

Find our super powers

Our powers come from flexible, open software that can be extended to meet your needs

Customer Data

Create a comprehensive customer database accessible by other systems to analyze, track, and manage customer interactions. Collect user data long before conversion.

Multiple Channels

Collect data from different channels. Open, easy to use data collector that gather data from mobile, web, IoT, and other sources.

Engage Customers

Insert micro front-ends to interact with customers. Get the information when you need it, real time.

Event based

System can fire any action based on event it receives. It can trigger marketing automation, send SMS or e-mail, etc.

Didn’t find what you need?

Let’s talk. Contact us we are happy to answer all your questions.

You can start in minutes. Install the system right now. It is Open Source Free to use.

HOW WE CAN HELP YOU?

What our clients think about us now

The secret to delivering a great customer experience is shifting your focus from
simply serving your customers, to engaging with them in a seamless way.

Questions and answers


1

Is it free product?

Yes, it’s free and will be always free. We are open-source platform with additional premium services.

2

How Tracardi works?

Tracardi is fueled by events from sources such as mobile apps, web services, CRMs, e-commerce shops, CSV files and API integrations. The software unifies all the data formats into one and orchestrates information about your customers to other systems such as AI product referral systems, or interact with the user directly via micro front-ends.

2

Can I integrate it on my legacy web shop?

Sure. Integration is as simple as pasting a JavaScript code.

want to learn more

Check our latest articles

  • 🎉 Tracardi 0.8.1 Release Notes 🎉

    We’re excited to introduce Tracardi version 0.8.1, packed with a host of exciting features and improvements that empower you to achieve more with your customer data and automation needs. Here’s a rundown of what’s new: Tracardi 0.8.1 is here to elevate your data management, automation, and insights. Whether you’re a seasoned user or new to […]

    /

  • Why Tracardi is a Game-Changer for Customer Journey Automation

    Tracardi, an open-source project, brings a wealth of benefits to companies seeking a robust customer data platform and journey automation solution. In this article, we will explore the reasons why Tracardi stands out in the market and why it’s an ideal choice for businesses of all sizes. 1. Cost-Effectiveness: One of the most compelling reasons […]

    /

  • Unleashing the Power of Partnership: Benefits of Collaborating with an Open-Source Customer Data Platform Provider for Digital Agencies

    In today’s digital age, data has become the driving force behind successful marketing strategies. Digital agencies, tasked with helping businesses optimize their marketing efforts, require reliable and efficient tools to harness the potential of customer data. This is where partnering with an open-source provider of a customer data platform (CDP) can make a remarkable difference. […]

    /

  • Commercial vs Open Source version

    Tracardi is a powerful customer journey automation tool that offers both an open-source version for internal use and a commercial version tailored for business purposes. In this article, we will delve into the unique features provided by the commercial version, which are designed to streamline customer engagement and optimize workflows. Tracardi’s commercial version provides an […]

    /

  • The holy grail of customer journey automation

    The customer journey is a critical aspect of any business. From the moment a potential customer lands on a website to the point of sale, businesses must ensure that they are providing a seamless and personalized experience. One common pain point for e-commerce businesses is customers abandoning their shopping carts without completing a purchase. This […]

    /

  • Why Generative AI needs automation?

    Business need a proper way to automate AI Image by wirestock on Freepik Artificial Intelligence (AI) has been a buzzword for several years now, and with good reason. AI technology is rapidly advancing, and businesses are beginning to realize the enormous potential it has for streamlining operations, improving customer experiences, and enhancing productivity. However, AI […]

    /

Do you have more questions? Join our Slack channel.